Fast Line VIP · Legal
Privacy Policy
Last updated: 2 September 2026
1. Who We Are
Liberty Global Solutions LTD (hereinafter “Liberty”, “Fast Line VIP”, “we”, or “us”) is the data controller responsible for personal data collected through fastlinevip.com. This policy explains how we collect, use, store, and protect your personal data in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Cyprus data protection law.
2. Data Controller Contact Information
Controller: Liberty Global Solutions LTD
Registration number: HE454559
Registered office: Efesou 9, 5280 Paralimni, Famagusta, Cyprus
VAT number: CY60174017M
Privacy contact: support@fastlinevip.com
3. Personal Data We Collect
We may collect and process:
- Identification and contact data: name, email address, telephone number, postal or billing address, and identification details where required.
- Financial and transaction data: payment status, refunds, and transaction history. Card details are processed by our payment providers and are not stored directly by us.
- Service-related data: booking reference, airport, flight or service date, passenger details, and access QR code.
- Technical and usage data: IP address, browser, device type, time zone, technical identifiers, and use of our platform.
- Marketing preferences: consent choices and opt-in or opt-out history.
We do not intentionally collect special-category personal data such as health information, religion, or political opinions.
4. How We Collect Your Data
- Forms and booking processes on our website.
- Communications by email, telephone, or chat.
- Cookies and similar technologies, as described in our Cookie Policy.
- Service providers and third parties authorised by you, including payment platforms.
5. Purposes and Legal Bases
| Purpose | Legal basis |
|---|---|
| Provide the service and manage bookings and transactions | Performance of a contract |
| Manage accounts and provide customer support | Contract and legitimate interests |
| Meet legal, tax, and regulatory requirements | Legal obligation |
| Protect the website and prevent fraud or misuse | Legitimate interests and legal obligations |
| Analyse performance and improve our services | Consent, where required, and legitimate interests |
| Send marketing communications | Your consent |
| Handle complaints, requests, and legal claims | Contract, legal obligation, and legitimate interests |
6. Who We Share Your Data With
Where necessary, we may share personal data with:
- Payment providers and financial institutions.
- Airports, Fast Track fulfilment partners, and other providers needed to deliver your booking.
- Technology, hosting, analytics, communications, and support providers subject to appropriate safeguards.
- Professional advisers and public authorities where required by law.
We do not sell your personal data.
7. Data Storage, Retention, and Security
We use appropriate technical and organisational safeguards to protect personal data against unauthorised access, alteration, loss, or misuse. Data is retained only for as long as necessary for the purposes described and to comply with legal obligations, after which it is securely deleted or anonymised.
8. International Data Transfers
Some providers may process data outside the European Economic Area. Where this occurs, we use a lawful transfer mechanism, such as an adequacy decision or the European Commission’s Standard Contractual Clauses, together with any additional safeguards required by law.
9. Your Rights
Subject to applicable law, you may:
- Request access to and a copy of your data.
- Correct inaccurate or incomplete information.
- Request deletion or restriction of processing.
- Object to processing based on legitimate interests or for direct marketing.
- Request data portability where applicable.
- Withdraw consent at any time without affecting prior lawful processing.
To exercise your rights, contact support@fastlinevip.com. We may request information to verify your identity.
10. Marketing Communications
If you consented to marketing, you may withdraw consent at any time using the unsubscribe link in an email or by contacting us.
11. Cookies
We use cookies and similar technologies to operate the website and, where you consent, understand usage and measure marketing. Please see our Cookie Policy.
12. Complaints
Please contact us first if you have concerns. You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus or the competent supervisory authority in your country of residence.
13. Children
Our services are intended to be purchased by adults. We do not knowingly collect personal data directly from children without the involvement of a parent or legal guardian.
14. Changes to This Policy
We may update this policy to reflect legal, regulatory, or operational changes. The current version and effective date will always be available on this page.